Double Standard Model Configuration

The Double Standard Model requires a slightly longer flushing process of 4-6 minutes to ensure proper system preparation. Connect the source water to the inlet, ensuring the unit is upright. This model is designed for higher water demands, offering enhanced performance in harder water conditions. Regular maintenance, including backflushing every 5-10 months, is crucial for maintaining efficiency and water quality while on the go.

Park Model Installation Guidelines

The Park Model requires a longer flushing process of 7-9 minutes to prepare the system. Connect the source water to the inlet, ensuring the unit remains upright. Designed for heavy-duty use, this model is ideal for larger setups or higher water demands. Regular maintenance, including backflushing every 10-15 months, is essential to maintain performance and water quality, ensuring reliable operation during extended stays or frequent use.

Regeneration Process

The regeneration process involves backflushing the system, adding salt and water, and rinsing thoroughly to restore efficiency. Follow the manual’s specific steps for optimal results.

Step 1: Backflushing the System

Begin the regeneration process by turning off the water supply and disconnecting both inlet and outlet hoses. Attach the female/female adapter to the softener’s outlet. Connect the water source to the adapter and flush the system. For the Standard Model, flush for 2-5 minutes; for the Double Standard, 5-10 minutes; and for the Park Model, 10-15 minutes. This step ensures the system is cleared of debris and ready for salt replenishment.

Step 2: Adding Salt and Water

Pour the recommended amount of salt into the softener. For the Standard Model, use 2-3 cups, and for the Double Standard, use 4-6 cups. Slowly add water while pouring salt to create a brine solution. If water hardness is extreme, mix in 1-2 teaspoons of Super Iron Out. Allow the solution to dissolve fully before proceeding to the rinse cycle. This ensures optimal regeneration of the resin.

Step 3: Rinse and Cycle Completion

After adding salt and water, initiate the rinse cycle. For the Standard Model, rinse for 2-3 minutes; Double Standard, 4-6 minutes; and Park Model, 7-9 minutes. Once rinsing is complete, perform a fast rinse for 5 minutes to ensure all brine is flushed out. This final step completes the regeneration cycle, preparing your softener for reuse and ensuring optimal water softening performance.

Maintenance and Troubleshooting

Regularly backflush the system every 3 months to maintain efficiency. Check water hardness to ensure proper softening. Address common issues like low salt levels or clogged hoses promptly.

Regular Backflushing Schedule

Backflush your water softener regularly to maintain optimal performance. For the Standard Model, backflush every 3 months for 2-5 minutes. The Double Standard requires 5-10 minutes, while the Park Model needs 10-15 minutes. Always disconnect hoses and use the female/female adapter during backflushing. Ensure the unit is upright to prevent damage. Regular maintenance ensures efficient softening and prevents potential issues, keeping your water soft and system reliable for extended periods.

Checking Water Hardness

Use test strips to measure water hardness before and after softening. Follow the instructions provided with the strips to ensure accurate results. Record the hardness levels in your manual for reference. Accurate measurements help determine if the softener is functioning properly and ensure optimal water quality. Regular checks maintain system efficiency and confirm the effectiveness of the softening process over time.

Common Issues and Solutions

• Insufficient softening: Check salt levels and ensure proper regeneration. Adjust settings if necessary.
• Leakage: Tighten all connections and inspect hoses for damage.
• High water pressure: Secure hoses during backwash to prevent movement.
• Clogged resin bed: Perform a manual backflush to remove debris.

Safety Precautions

Handle the unit with care to avoid damage. Wear gloves and eyewear when servicing. Ensure the area is well-ventilated. Keep children away. Avoid exposure to hot water or high pressure.

Handling the Unit Safely

• Always turn off the water supply and discharge any pressure before handling the unit.
• Wear protective gloves and eyewear when servicing or moving the softener.
• Keep children and pets away from the unit during operation or maintenance.
• Avoid exposing the softener to hot water or extreme water pressure.
• Ensure the area is well-ventilated to prevent inhaling any potential resin dust.

Preventing Water Pressure Hazards

• Ensure the water supply pressure does not exceed the manufacturer’s recommended maximum.
• Secure all hoses and connections to prevent movement during operation.
• Use a pressure-reducing valve if your water source exceeds 80 PSI.
• Avoid sudden turns or kinks in hoses to maintain even water flow.
• Monitor the system during backwash cycles to prevent hose displacement.
• Follow manufacturer guidelines for pressure limits to avoid damage.

Electrical and Water Safety Tips

To ensure safe operation, always turn off the water supply before servicing the unit. Use thread tape on all connections to prevent leaks. Keep electrical components away from water sources to avoid shocks. Never expose the softener to temperatures above 100°F. Secure all hoses tightly to prevent accidental damage. Drain the system before storing or transporting the unit to prevent water damage. Follow these guidelines to maintain safety and system integrity.

Warranty Information

Your On the Go Water Softener is backed by a limited 1-year warranty covering defects in materials and workmanship. Proper installation and maintenance are required.

Coverage Details

• The warranty covers defects in materials and workmanship for 1 year from purchase.
• The control valve and tanks are covered for a limited period under specific conditions.
• Damage due to misuse, improper installation, or neglect is excluded.
• Regular maintenance tasks, such as salt addition, are not covered under warranty.
• Proof of purchase and proper installation is required for warranty claims.

Exclusions and Conditions

• The warranty does not cover damage caused by misuse, neglect, or improper installation.
• Exclusions include damage from high water pressure, extreme temperatures, or unauthorized modifications.
• Issues arising from failure to follow maintenance guidelines are not covered.
• Damage during transportation or storage is excluded unless caused by manufacturing defects.
• Any alterations to the unit void the warranty unless approved by the manufacturer.

How to File a Warranty Claim

To file a warranty claim, contact our customer support team with your product details and a description of the issue. Provide proof of purchase and serial number for verification. Ensure the unit is within the warranty period and meets all conditions outlined in the manual. Once approved, follow the provided instructions for repair or replacement. Claims are processed within 7-10 business days.

Storage and Transportation

Store the unit upright in a dry, cool place. For transportation, ensure the softener is empty and secure. Use a female/female adapter to drain water before moving.

Proper Storage Techniques

For proper storage, ensure the softener is upright and empty. Disconnect all hoses and allow the unit to drain completely. Store in a dry, cool place, away from direct sunlight. Regularly inspect for damage or wear. Follow these steps to maintain the system’s integrity and ensure optimal performance when you resume use.

Transporting the Unit Safely

When transporting the On the Go water softener, ensure the unit is securely fastened to prevent movement. Empty the softener of water and disconnect all hoses. Protect the system from extreme temperatures and physical damage. Always store the unit upright during transit to maintain its integrity. Regularly inspect for any signs of wear or leaks before and after moving to ensure safe operation upon arrival.

Preparing for Extended Storage

Before storing your On the Go water softener for an extended period, drain all water from the unit and disconnect hoses. Clean the system thoroughly to prevent contamination. Store the softener upright in a dry, protected area away from extreme temperatures. Apply a storage solution to the resin to maintain its effectiveness. Ensure all connections are sealed to avoid dust or pests. Regularly inspect the unit before reuse to ensure optimal performance.